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Passengers' rights
Monday 26/07/2010

 

The closure of a large part of European airspace after the eruption of the Icelandic volcano Eyjafjallajökull in April 2010 laid bare the problem of inflexible transport networks in the European Union - trains were unable to take over from airlines and assist stranded passengers across national borders because of incompatible equipment and procedures from one European country to another. The consequences for passengers, workers and families stranded in different corners of the world, without adequate care or information, were severe.

Document  EU passenger rights   FR | ES | EN | IT | PL | DE

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